FortiGate SD-WAN lab 12 of 14

Troubleshoot SLA targets and rule order

A weekend change left the Glasgow depot's SD-WAN broken in four ways. Work from symptoms to causes with the SD-WAN diagnostics: a health check that probes nothing, a member with the wrong gateway, a catch-all rule above the specific ones and a rule that never matches its PC. Fix each and prove the intended behaviour.

Run this lab

It needs Lite: its 5 nodes are set to 5 vCPU and 6,144 MB in total. That fits the free demo too.

In your workspace: Shared, then FortiGate SD-WAN guided labs, then 12 - Troubleshoot SLA targets and rule order

Try it free for 30 minutesRun it on Lite from £3 a day

The free demo needs no card and no email. Every lab plan includes every guided lab.

Level
Advanced
Time
About 60 minutes
Nodes need
5 vCPU, 6,144 MB
Smallest plan
Lite

The scenario

The Glasgow depot's FortiGate (BR1) was "tidied up" over the weekend from a printout of the Leeds configuration. On Monday: nobody can browse, the admin PC's provider portal rejects it, and when the internet comes back everything seems to use the expensive ISP-B. The intended design is the one from lab 03, and your job is to find every difference that matters, fix it, and prove the depot works as designed.

Intended design

ItemIntended
Members1 = port1, gateway 203.0.113.254, cost 10; 2 = port2, gateway 192.0.2.254, cost 50; zone underlay
INET_SLAping 198.51.100.53 (INET's DNS server) every 500 ms through members 1 and 2; target 1: 100 ms, 50 ms, 5%
Rules, top-down1 Admin-PC-via-ISP-A (source PC1 10.2.10.10, member 1); 2 DNS-Lowest-Cost (UDP 53, target 1, members 1, 2); 3 Web-Best-Quality (TCP 80, latency); 4 Bulk-via-ISP-B (everything else, member 2) last
AddressesBR1 port1 203.0.113.2, port2 192.0.2.2, LAN 10.2.10.0/24; PC1 10.2.10.10; H1 10.2.10.50

There are four faults. The routing, the policy and the WAN emulator are fine.

What you’ll practise

  • Troubleshoot SD-WAN systematically: members, health checks, rules, then sessions
  • Find a wrong health-check server and a wrong member gateway from member states
  • Find a rule-order fault and a rule whose source never matches
  • Prove each fix with diagnose output and a client test

The tasks

  1. Start the lab
  2. Start from the members
  3. Then the rules

The Lab Tasks pane has the scenario, these tasks, the checks to run, hints and the full solution.

Topology and devices

The network as it opens in EVE-NG, drawn from the lab’s own canvas, and the image each node runs.

Topology of Troubleshoot SLA targets and rule order5 nodes and 1 network, 6 links. Every link is listed as text below the diagram.BR1WANINETPC1H1LANport3eth0eth0port1eth0eth1eth0port2eth1
5 nodes and 1 network, with the interface names each link uses.
Nodes in Troubleshoot SLA targets and rule order, with the image each runs and the vCPU and RAM it’s set to
NodeDeviceImage in Add NodeSet to
BR1Fortinet FortiGatefortinet-FGT-v7.0.17.M-build06821 vCPU, 2,048 MB
WANAlpine WAN emulatorclbalpinewanem-alpine-wanem-3-20-31 vCPU, 512 MB
INETEVE-NG GUI server (Docker)eve-gui-server:latest1 vCPU, 1,024 MB
PC1EVE-NG GUI server (Docker)eve-gui-server:latest1 vCPU, 2,048 MB
H1Alpine Linuxclbalpinebase-alpine-base-3-20-31 vCPU, 512 MB

How to open this lab

  1. Sign in to your workspace at lab.cloudlabbox.com.

  2. In File Manager, open Shared, then the folder FortiGate SD-WAN guided labs.

  3. Open 12 - Troubleshoot SLA targets and rule order and start its nodes, then open Lab Tasks for the scenario and the steps.

The lab is read-only. You can start the nodes and configure the devices, but changes to the topology can’t be saved. To change it, rebuild it in your own folder.

More FortiGate SD-WAN labs

All FortiGate SD-WAN labs

Related labs in other courses

CloudLabBox is independent of Fortinet. The lab follows exam topics and isn’t vendor training material; vendor names identify the exams and the images in the workspace.